What we are looking for

We need support at our location in Austin USA at the earliest opportunity and are looking for a Junior Community Manager with English language skills (m/f/d)

As a Junior Community Manager (m/f/d), you will provide support for online games and take care of the community of players. Your main task will be creative writing and communication via games forums, social media and the game itself, and organization of game or social media events for the community.

Your Tasks (Required)

You are responsible for the comprehensive support of an MMORPG with a focus on community management.
You will maintain a proactive two-way dialog between the community, product management and the company
Creative writing and communication via all community channels such as forums, social media, chat, or website news areas are an important part of your daily tasks.
Planning and execution of interactive forum and in-game events, competitions, and surveys
You will create a communication plan for your game and monitor, report, and analysis the results of the actions
Implement communication campaigns and strategies to increase engagement, followers and reactivate players
Recording and editing of videos and assets creation be a part of your daily business

Requirements (Required)

Experience with online games (professionally and/or privately)
English language skills (on a native level)
You feel comfortable and confident with streaming with camera on different social media channels (Twitch, TikTok, Instagram TV, YouTube)
You are eloquent and know how to combine creativity and quality textually
You work structured, independently, keep your nerves even in hectic phases and always hold all the threads together.
You are an absolute organizational talent with a "hands-on" mentality and a distinct ability to work in a team - and you always strike the right note with the players and in the team.
You have high quality standards and a distinct service orientation.
You know your way around with MS Office programs
1-2 years’ experience in managing of online communities is a plus
You are familiar with Photoshop, OBS or other creative tools
Experience with Streaming, Social Media, Content Management and Bulletin Board Software

And it would be nice if you round your profile up with

Basic knowledge about website design is an advantage
Any other additional language is a plus

What we offer

A challenging job with lots of responsibility and freedom to grow professionally and acquire new skills
A fun and lively work environment in an energetic gaming company
A very international team of passionate colleagues
Regular company parties and team events
The subsidization of the public transportation card
Fresh fruits and beverages

About us

The gamigo group is one of the leading publishers of online games in Europe and North America and focuses on publishing, operating and support of online and mobile games.

Counting over 300 employees in Germany, Poland, South Korea and USA, gamigo is one of the most important players in the gaming industry.

The gamigo group currently has a portfolio consisting of over 25 massively multiplayer online games and more than 5,000 casual games. The game selection includes first-person shooters, fantasy RPGs, building-strategy games, mobile- and casual-games.

Since the company’s founding in 2000, this diverse portfolio has been build-up through company acquisitions, purchasing of game licenses as well as worldwide publishing rights.

Part of the gamigo group are gamigo AG, gamigo Publishing GmbH, Aeria Games GmbH, gamigo Portals GmbH, gamigo US Inc., gamigo Inc. and KingsIsle Entertainment Inc.